MacBook Malware Clean Up

| March 25, 2016

MacBook Malware Clean UpMike called me complaining that his MacBook was running very slowly. He asked if SOHO Tech could help and I said I would take a look at his laptop to diagnose the problem. It was time for a MacBook Malware Clean Up!

I immediately saw his problem – it was indeed running very slowly. Browsing through Safari and Firefox were both slow.  He also had a suspicious home page set in both browsers.  After correcting the browsers, I launched my initial scan of the computer to determine the root cause.

Malwarebytes for MacBook Malware Clean UpI used MalwareBytes Anti-Malware for Mac. The scan was quick, completing in about a minute.  It indicated that several malware infections were present.  The most notable infection was Genieo.  MalwareBytes was able to clean most of the components, but even after a system restart, there were a few that were still present.  I cleaned the rest of the remaining malware components and rebooted again.

This time, the computer ran much more quickly.  Browsing in Safari and Firefox were quick to respond and to load web pages.  Success!  I performed a couple of other tasks to clean up the computer before letting Mike know that his machine was ready.

If you have a Mac, don’t think that you’re invulnerable to infection. Viruses, malware, browser hijackers and other malicious software are real threats.  MalwareBytes Anti-Malware for Mac is a great tool to scan for and clean these pests.  I recommend you add it to your list of utilities to keep your system running cleanly and smoothly.

Whatever your technology challenges are, SOHO Tech can help. Contact us today or schedule an appointment to get your technology to work for you instead of against you.

Category: Apple, Computer Services, Helpful Information, Internet, Mac, Security, Software

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