Remote Support

Computer Problems

Would you rather have remote service instead of a personal visit? As long as you have a functioning high speed Internet connection, I can connect remotely to help you – no matter where you are!

  1. Schedule an appointment through the online calendar. If you can’t find a date/time that meets your requirements, call me! We can find a time that meets your needs.
  2. Click the link below to launch the remote software installation.
  3. If you are prompted to Save or Run the install file, please click Run. (Or if you browser automatically downloads the installer, please double click on the MSI file when the download is complete.)
  4. That’s it! Once you accept the client agreement, I’ll connect and start my work. We will talk on the phone and you can watch while I fix the problems. When everything is to your satisfaction, I’ll close the connection and our session will be finished.

Click the link below to get started!

Install Remote Support

 

 

If you do not have administrative rights, you might need to use this link to install the software.